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Privacy Policy

Effective Date: July 13, 2026

At OnPoint Care Solutions, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit onpointcaresolutions.com.

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By using our website, you agree to the practices described in this Privacy Policy. 

Information We Collect

We may collect information that you voluntarily provide, including:

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  • Name

  • Email address

  • Phone number

  • Company or organization name (if applicable)

  • Information submitted through our contact forms

  • Any other information you choose to provide

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We may also automatically collect certain information when you visit our website, including:

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  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of your visit

  • Referring website

  • Website usage statistics through analytics tools

How We Use Your Information

We use the information we collect to:

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  • Respond to inquiries and requests

  • Provide information about our services

  • Improve our website and user experience

  • Communicate with you regarding our services

  • Maintain website security

  • Comply with legal obligations

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience.

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You can choose to disable cookies through your browser settings; however, some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information. While we strive to use commercially acceptable methods to protect your information, no method of electronic transmission or storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

Healthcare Information

OnPoint Care Solutions provides healthcare-related services. If you choose to submit information through our website, including appointment requests, contact forms, or employment applications, we may collect personal information necessary to respond to your inquiry or process your request.

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Please do not submit sensitive medical information through our website unless specifically requested. If you need to discuss confidential medical information or urgent healthcare matters, please contact our office directly by phone.

Protected Health Information (PHI)

If you become a client or patient of OnPoint Care Solutions, your Protected Health Information (PHI) is handled in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

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Medical records and healthcare information maintained as part of your care are governed by our separate Notice of Privacy Practices, which explains how your health information may be used and disclosed and outlines your rights regarding your medical records.

Appointment Requests

When you request an appointment through our website, we may collect information such as your name, phone number, email address, preferred appointment date and time, and a brief description of your needs. This information is used solely to contact you, schedule services, and respond to your request.

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Submitting an appointment request does not establish a provider-patient relationship until services have been confirmed and accepted by OnPoint Care Solutions.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

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  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of your personal information, where applicable

  • Opt out of certain communications

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To exercise these rights, please contact us using the information below.

Children's Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.
 

OnPoint Care Solutions

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Call: (314) 380-9688

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Fax: (314) 219-5220

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Email: info@onpointcaresolution.com

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Website: onpointcaresolutions.com

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